Support

At Semaphore, we pride ourselves on our SCADA control service offerings and responsiveness to customers. While Semaphore’s distinguishing technology offers considerable value, many of our customers have told us that customer service is the key reason they do business with us.

Technical Support Centers

Kingfisher Products: Click Here

T-BOX Products: Click Here

Please access the support center for your products using the links, above.

Note: Existing account information (user name or e-mail address and password) for users of My Kingfisher and T-BOX will continue to work with the new support centers.

Customer Service Contacts
For customer service, please contact us at the nearest location listed below. Our service is geared to anyone dealing with Semaphore products, including contractors, distributors, end users, representatives, and systems integrators. We are available to help you with:

  • Order status
  • Product availability
  • New orders for parts and product manuals
  • Credit returns
  • Repair Service

Semaphore facilities provide timely repairs for all our SCADA control products. We repair boards, subassemblies, and complete RTU systems. You can be assured that every product returned to our factory receives the same testing, using the same facilities, as new products. To ensure complete customer satisfaction, a factory technician is involved in every repair.

For selected products, Semaphore offers service exchange, which eliminates the wait time while the repair is underway. The Semaphore customer service contact will be able to inform users if this is available for a particular product and will always work with the customer to determine the most satisfactory repair service.

Contact Information

Americas
CSE Semaphore Inc.
1200 Chantry Place
Lake Mary, FL 32746
USA
Tel: +1 (407) 333 3235
Fax: +1 (407) 386 6284


Europe, Middle East, Africa
CSE-Semaphore Belgium
Waterloo Office Park - Building "M"
Drève Richelle, 161
B-1410 Waterloo
Belgium
Tel: +322.387.42.59
Fax: +322.387.42.75


Asia/Pacific
CSE-Semaphore Australia Pty. Ltd.
Unit 8/3-5 Gilda Court
Mulgrave, Victoria
Australia 3170
Phone: +61 3 8544 8544
Fax: +61 3 8544 8555

Support